Coaching & Capability Building

Coaching and capability building for individuals, teams, and organisations.

Coaching and Mentoring

Junior and intermediate designers often find themselves holding a lot of responsibility with little support.

I support you with:

A Growth and Support Assessment

A structured assessment designed to help you identify your short- and long-term goals, and create an actionable plan to get the development and support you need. This assessment includes addressing your immediate needs in your current role and your long-term career goals.

Regular Check-ins

Regular check-ins to provide support and accountability as you work on your development goals.

Advocacy and Advice

Advice on navigating challenges and opportunities in your current role, and advocacy to support you and your employer to get great design results and develop a productive and healthy relationship.

Testimonials

"He's an incredible mentor and great leader! Matt is extremely patient and has always answered all my silly queries about the design process. He's one of the reasons for me to successfully switch my career to interaction design. I have never had a dull moment thanks to his great witty sense of humour. I would 100% recommend him as your mentor / leader, you cannot go wrong!"
Girivarshan Balasubramanian - Graphic, Brand, and UI Designer

"I had the privilege of working under Matt across multiple design projects, and it was clear that I was learning from someone truly exceptional. Matt brings both deep design expertise and strategic thinking, built on years of experience across industries. As a leader, Matt leads with both excellence and heart. He creates an open, supportive, and inspiring environment where the team feels safe to explore, challenge, and grow. He has an incredible ability to make people believe in themselves, and go further than they thought possible."
Jiayi Li - UX Designer

Support for Startups and Scaleups

Design is an important investment, and unfortunately, inexperience in managing design often leads to rapidly burning through a design budget with little to show for it.

When startups and scaleups reach the point where UX design becomes critical, it can be unclear whether they should hire a permanent designer, use a freelancer, or go to an agency.
Complicating matters, once that decision is made, they don’t always have the expertise to manage designers or agencies to get the results they are hoping for.

I offer practical support to help you create a world-class design capability tailored to your size and budget. Together, we’ll assess your product and business needs to identify the right-sized design capability for your stage of growth.

I help you:

• Find the right talent — whether that’s an individual designer, an agency, or a full design team
• Set up the right structures so your designers can thrive and deliver impact
• Provide ongoing coaching for your designer or design team, helping you build long-term capability and mature your design practice as your company grows.

I support startups and scaleups with:

Design Needs Assessment

A structured assessment of UX needs and support to identify and build a right-sized design capability, including support finding appropriate design talent, whether it be an agency, an individual designer, or a team.

Design Practice Development

Setting up design processes that support in-house designers to deliver great work, build positive relationships with other business functions (such as development, product owners, sales, and growth), and create accountability so new businesses can feel confident in their investment in design.

I also run bespoke courses on modern UX design that can be designed to build the design capabilities of your whole organisation or your design team. These cover the full spectrum of human-centred design, including research, strategy, design thinking, designing for and with AI, UI design, and usability testing. This can be extended to ongoing coaching for individual designers or design teams.

Individual and Team Coaching

Structured coaching designed to support designers to deliver great work, be accountable, and grow their skills, creativity, and productivity.

Agency Management

Support identifying design vendors, managing Requests for Proposals (RFPs), assessing RFP responses, and managing design contracts to ensure great results and productive relationships between you and your vendor.

Testimonials

“You knocked it out of the park yesterday. Verbal feedback was through the roof. I always appreciate that you are a practitioner, which means you bring not only the methodology but also the experience to adapt to the context, which makes the training relevant/ relatable for the participants. Thank you! Always impressive to see you in action."
Audrey Cheng – Snapcomms

"OMG, we’ve just done a sprint and used a bunch of the stuff you taught us – you would be proud.”Anna Livesey – AMP“I just wanted to say thanks for creating and providing such a great UX Design course. Just today, I set up a testing session as per the course, and we immediately gained some insights into my designs.” 
Edgar Vadauskas – Opus